> ## Documentation Index
> Fetch the complete documentation index at: https://help.2chip.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Remaining data, validity, and top-up

> Where to check remaining data and validity, when an eSIM can be topped up, and what happens when a plan ends.

The main usage information is shown in the eSIM details in 2Chip.

> [card] Data left
>
> Remaining package data.

> [card] Validity
>
> When the current plan ends.

> [card] Top up
>
> Whether more data or validity can be added to this eSIM.

> [!NOTE]
>
> Your phone’s data counter and the provider’s package balance are different sources. Provider usage can update with a delay, so the displayed balance may not change immediately after every session.

## Plan states

### Active

The plan has started.

Fixed plans show total remaining data and validity. Daily or unlimited plans show their daily conditions, remaining overall validity, and any speed reduction rules.

### Data used up

For a fixed-data plan, this means the total allowance ended before validity expired.

If top-up is available, 2Chip shows **Top up**.

### Expired

The validity period ended.

After final expiry the provider may stop allowing top-ups, so 2Chip only offers them when they are actually available.

## Top up the same eSIM

A top-up is a separate purchase with a separate payment and receipt, but it is applied to the existing eSIM profile.

> [card] [How to top up an eSIM](https://help.2chip.app/en/using-esim/top-up.md)
>
> What gets added, when top-up is available, and what happens after payment.

## Reminders

For plans longer than 2 days, 2Chip may remind you roughly 2 days and 1 day before expiry.

For 1–2 day plans, there is one reminder roughly 6 hours before expiry.

Plans shorter than 24 hours do not get a separate expiry push.

For fixed-data plans, one low-data notification is sent when roughly **20% of the original allowance remains, capped at 1 GB**.

## Data remains but internet does not work

> [card] [Check the connection](https://help.2chip.app/en/troubleshooting/esim-not-working.md)
>
> Check network registration, mobile data, roaming, and plan status.


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